Privacy Policy

1. Data Controller

SOTO GLAM S.L.
Website: https://sotoglam.es

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us through the contact details provided on our website.

2. Personal Data We Collect

When you place an order or register for a professional account, we may collect:

• First and last name

• Email address

• Phone number

• Delivery address

• Billing address

• Information provided to verify professional status (where applicable)

Payment information is processed securely by our payment service provider. We do not store complete payment card details.

3. Purpose of Processing

We process your personal data to:

• Process and deliver your orders;

• Manage your customer or professional account;

• Communicate with you regarding your order or account;

• Comply with legal and tax obligations;

• Improve our services and website.

4. Legal Basis

Your personal data is processed on the basis of:

• The performance of a contract (processing your order);

• Compliance with legal obligations;

• Your consent where required (for example, cookies or marketing communications).

5. Data Sharing

We only share personal data when necessary, including with:

• Courier and delivery companies;

• Payment service providers;

• Public authorities when required by law.

We never sell your personal data.

6. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes described above or to comply with applicable legal obligations.

7. Cookies

Our website uses cookies to ensure proper functionality, maintain user sessions, remember preferences and improve the browsing experience.

You may control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data;

• Correct inaccurate information;

• Request deletion of your personal data;

• Restrict or object to processing;

• Request data portability;

• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the contact information available on our website.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

 

27 July 2026